System prompts
Every email goes through two model calls: classify, then draft reply. Each call uses a system prompt and a user message, all editable here. {{variables}} are filled in per email.
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Classify
Classification — system prompt Instructions for picking a category. {{categories}} expands to every active category's id, name, definition and examples. default updated about 4 hours ago Classification — user message How the incoming email is presented to the model for classification. default updated about 4 hours ago2